This Privacy Policy describes how Keramik Kartel ("we", "us", "our") collects, uses and shares information when you use our website and services. By using the site, you agree to the collection and use of information as described here.
Information We Collect
We collect information you provide directly — such as your name, company, email address, phone number and project details — when you request a sample kit, submit an enquiry, or contact our team. We also collect basic usage data (pages visited, browser type, approximate location) through standard analytics tools to help us improve the site.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and fulfil sample kit and catalogue requests
- Connect your enquiry with the relevant certified manufacturer
- Improve our platform, catalogue and user experience
- Send order updates and, where you've opted in, occasional product updates
Sharing With Manufacturers
When you enquire about a specific tile or request a sample kit, we share the relevant contact and project details with the certified manufacturer(s) involved, so they can fulfil your request directly.
Data Retention & Security
We retain your information only as long as necessary to provide our services and meet legal obligations, and we use reasonable technical and organisational measures to protect it against unauthorised access.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@keramikkartel.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
Contact Us
Questions about this policy can be directed to hello@keramikkartel.com or via our contact page.